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City Diaries: "Laura"
Laura (not her real name) works for a commercial bank...
Banks may offer overdraft opt-out
Banks may make it easier for customers to opt out...
City Diaries: "Mark"
Banks may make it easier for customers to opt out...
Bank charges challenge is dropped
The Office of Fair Trading has decided to drop its...
Customer worries over debt management firm
Samantha Washington investigates claims that a company that offers to...
Banks agree to 'charges clarity'
Banks have agreed to make current account charges clearer and...
Banking fees 'incomprehensible'
Information given to some banks' customers was incomprehensible' and fees...
RBS and NatWest cut bank charges
RBS and NatWest have announced cuts to the amount they...

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